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FAQs
Fit & Alignment
What type of companies do you typically partner with?
What defines an ideal client partnership for your team?
When might your agency not be the right fit for a project?
What sets your team apart from traditional design agencies?
Why should we choose your team over individual freelancers?
Why partner with your team instead of making a full-time senior hire?
What can I expect immediately after booking a discovery call?
Scope & Capabilities
What design capabilities do you handle end-to-end?
Do you focus purely on design, or can you also build our front-end?
Can your team assist with high-level product strategy and UX engineering?
Can you manage our brand identity, marketing site, and core product simultaneously?
Do you have experience designing for AI workflows or rapid MVP interfaces?
How does your team collaborate with our existing developer setup?
Pricing & Engagement
What does it cost to partner and work with your team?
How are your monthly embedded retainers structured day-to-day?
Is your monthly model structured like a standard design subscription?
Are we able to start with a smaller test engagement first?
What happens if we do not exhaust our full retainer capacity in a given week?
Team & Workflow
How many designers will be dedicated to our product ecosystem?
Who will serve as our primary point of contact day-to-day?
What tools do you use to manage project communication and design tracking?
Can your team work directly alongside our in-house designers?
Are you comfortable operating directly inside our existing tool stack?
What specific assets or access do you require to officially kick off?
Legal & IP Ownership
Do you sign non-disclosure agreements (NDAs)?
Do we retain full ownership of the intellectual property you generate?
How do you manage licensing for third-party fonts, assets, and design tools?
Can you work on strictly unreleased, highly classified, or stealth products?
Launch Timelines
How quickly can your team officially onboard and begin designing?
What is the typical duration of a standard product engagement?
What are the primary factors that typically slow down a project timeline?
Are you able to accommodate highly urgent, hyper-accelerated product launches?
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